Privacy Policy
Last updated: May 2026
Introduction
Yusr Islamic Virtual Institute ("Yusr," "we," "us," or "our") operates an online Islamic education platform offering courses, lectures, and resources in Quranic studies, Islamic jurisprudence, Arabic language, and related disciplines. This policy applies to all users who interact with our website, learning management system, mobile applications, and any related services.
By accessing or using our services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with these terms, please discontinue use of our services.
Information We Collect
We collect information you provide directly and information gathered automatically when you use our platform.
Information You Provide
Name, email address, phone number, gender, country of residence, date of birth (where applicable), and payment information when registering or enrolling in courses.
Automatically Collected
IP addresses, browser type and version, device identifiers, pages visited, time spent on platform, and course progress data generated through normal use.
We may also collect the following types of information:
- Academic records and course completion data
- Communications with instructors or support staff
- Profile photographs (optional, at your discretion)
- Payment and billing information (processed securely)
- Feedback, survey responses, and testimonials
- Attendance and participation records
- Certificates and credentials issued
- Scholarship or financial aid applications
How We Use Your Information
We use the information we collect to provide, improve, and personalise your educational experience, and to fulfil our obligations to you as a student or community member.
- Create and manage your student account and profile
- Deliver course content, assessments, and certificates
- Process payments and issue receipts or invoices
- Communicate important updates about your enrolled courses
- Send newsletters, event announcements, and Islamic reminders (with your consent)
- Provide academic support and respond to enquiries
- Improve our curriculum, platform, and user experience
- Comply with applicable legal and regulatory obligations
- Detect and prevent fraudulent or unauthorised activity
- Generate anonymised, aggregated research and statistics
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
Student academic records, certificates, and completion data may be retained indefinitely as part of our institutional records in order to verify credentials upon request. Payment records are retained in accordance with applicable financial regulations, typically for a minimum of seven (7) years.
You may request deletion of your account and associated personal data at any time, subject to our ability to fulfil any outstanding obligations and legal requirements.
Data Security
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data in transit
- Encrypted storage of sensitive information
- Access controls limited to authorised personnel
- Regular security audits and vulnerability assessments
- Secure third-party payment processing (we do not store card details)
- Staff training on data protection responsibilities
Children's Privacy
Yusr Islamic Virtual Institute welcomes students of all ages, including children, as we are committed to making Islamic education accessible to the entire Muslim community. However, for students under the age of 13 (or the applicable age of digital consent in their jurisdiction), we require verifiable parental or guardian consent prior to registration.
Parents and guardians may review, update, or request deletion of their child's information by contacting us directly. We take special care to limit the data collected from younger students to only what is necessary for their educational participation.
Your Rights
Depending on your location, you may have the following rights regarding your personal data. We are committed to honouring these rights promptly and transparently:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete personal data.
- Erasure: Request deletion of your personal data, subject to legal and institutional record-keeping requirements.
- Restriction: Request that we limit how we process your data in certain circumstances.
- Portability: Receive a structured, machine-readable copy of your data to transfer to another service.
- Objection: Object to processing of your data for direct marketing or where we rely on legitimate interests.
- Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting prior processing.
To exercise any of these rights, please contact us at the details provided in the Contact section. We will respond within 30 days of receiving your request.
Third-Party Links
Our platform may contain links to external websites, Islamic resource libraries, or partner organisations. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we will notify you via email or by displaying a prominent notice on our platform.
We encourage you to review this policy periodically. Your continued use of our services following any update constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please do not hesitate to reach out to us. We are here to help.